Barista (Beverage Solutions)

Business Unit / Division:
Tsebo Catering

Job Type Classification:
Contract

Location - Town / City:
Cape Town

About Us

Beverage Solutions is looking for an enthusiastic, customer-focused, and passionate Barista to join our dynamic team. If you have a love for coffee, enjoy creating exceptional customer experiences, and take pride in delivering high-quality beverages, we would love to hear from you. As the leading integrated facilities solutions provider in Africa and the Middle East, operating in over 28 countries, with over 40 000 employees, the Tsebo Solutions Group enables businesses to optimise their efficiency and productivity, and become more successful. We take responsibility of our customers' non-core activities outside of their expertise, empowering them to focus on their core business. Our local expertise, global standards and innovative cross-divisional solutions, such as catering, cleaning, facility management and security, give us the edge to optimise our customers non-core operations, allowing them to enjoy reduced cost, risk and complexity. TSEBO has 50 years of experience of catering to all segments across society. The successful incumbent should have extensive client interaction as well as operational experience.

Duties & Responsibilities

• Prepare and serve a variety of hot and cold beverages, including specialty coffees, teas, and other café offerings.
• Deliver exceptional customer service and create a welcoming environment for customers.
• Operate coffee machines and related equipment in accordance with company standards.
• Maintain product quality, consistency, and presentation standards.
• Ensure the coffee station and service areas are clean, organized, and fully stocked.
• Process customer transactions accurately using the point-of-sale (POS) system.
• Monitor stock levels and report shortages to management.
• Follow all food safety, hygiene, and health & safety procedures.
• Promote products and contribute to achieving sales targets.
• Assist with catering events and mobile coffee services when required.

Skills and Competencies

• Customer service excellence.
• Positive attitude and professional appearance.
• Strong communication and interpersonal skills.
• Attention to detail and quality.
• Ability to work under pressure in a fast-paced environment.
• Teamwork and collaboration.
• Reliability and accountability.

Qualifications

• Grade 12 / Matric.
• Previous experience as a Barista, Café Assistant, or in a customer-facing hospitality role.
• Knowledge of coffee preparation techniques and espresso-based beverages.
• Excellent customer service and communication skills.
• Ability to work flexible shifts, including weekends and public holidays when required.
• Cash handling and POS experience will be advantageous.
• Passion for coffee and beverage trends.