Digital Project Manager (Open to Tier 1 & 2 applicants)

Job Title

Tiered Approach

In line with the commitment to safeguard capacity and support personnel already in the Organization, a majority of UNDP UNCDF/UNV vacancies are advertised using a tiered application process whereby:

• Tier 0: UNDP/UNCDF/UNV IP staff holding permanent (PA) and fixed-term (FTA) appointments, whose posts will be abolished, or contracts will be terminated or not renewed during 2026.
• Tier 1: Other UNDP/UNCDF/UNV staff holding permanent (PA) and fixed-term (FTA) appointments
• Tier 2: UNDP/UNCDF/UNV staff holding temporary appointments (TA), personnel on regular PSA contracts, and Expert and Specialist UN Volunteers
• Tier 3 or no tier indicated: All other contract types from UNDP/UNCDF/UNV and other agencies, and other external candidates

Background

At UNDP (United Nations Development Programme), we are on a mission to end poverty, build democratic governance, rule of law, and inclusive institutions around the world. UNDP is the United Nations' global sustainable development organization working across 170 countries with 17,000 staff. Digital technology is one of the most fundamental drivers of changes this century. Digital not only provides new opportunities and challenges for development, but it is also fundamentally changing the context in which development is taking place. Since the launch of its first Digital Strategy in 2019, UNDP has been on an ambitious transformation journey to harness the potential of digital technology for development. The Chief Digital Officer at UNDP is leading this effort with the goal of embedding digital technology in the development projects we implement, supporting government partners to build inclusive digital ecosystems, and transforming the organization internally to enable these changes.

Responsibilities

Effective planning and implementation of digital projects, overseeing project implementation to ensure high-quality outputs, timely delivery, and cost-effectiveness, and contributing to knowledge networks and communities of practice related to digital development.

Qualifications

1. Advanced university degree (master's degree or equivalent) in Business Administration, Public Administration, Economics, Management Information Systems, Computer Science, Information Technology or related field is required, OR
2. A first-level university degree (bachelor’s degree) in the areas mentioned above in combination with an additional two years of qualifying experience will be given due consideration in lieu of the advanced university degree.

Experience

1. Minimum 2 years (with master’s degree) or 4 years (with bachelor’s degree) of progressively responsible relevant experience at the national or international level in project management, digital transformation, hands-on experience in design, monitoring and evaluation of development projects with digital technology components, and/or leading and managing large scale ICT projects.

Competencies

• Achieve Results: LEVEL 2: Scale up solutions and simplifies processes, balances speed and accuracy in doing work
• Think Innovatively: LEVEL 2: Offer new ideas/open to new approaches, demonstrate systemic/integrated thinking
• Learn Continuously: LEVEL 2: Go outside comfort zone, learn from others and support their learning
• Adapt with Agility: LEVEL 2: Adapt processes/approaches to new situations, involve others in change process
• Act with Determination: LEVEL 2: Able to persevere and deal with multiple sources of pressure simultaneously
• Engage and Partner: LEAD the identification, onboarding of implementing partners, and driving the adoption of a digital first mindset within the extended implementation team and among stakeholders
• Enable Diversity and Inclusion: Facilitate conversations to bridge differences, considers in decision making

Reporting, Communications and Knowledge Sharing

• Ensure timely and high-quality reporting by preparing donor and management reports according to agreed schedules and standards. Capture results, lessons learned, and good practices in project reports for potential replication and wider application. Provide ad hoc updates to stakeholders as required
• Substantively contribute to project communications and visibility efforts, advocating for UNDP’s role in addressing digital development challenges in coordination with communications staff, project partners, and stakeholders
• Actively participate in and contribute to knowledge networks and communities of practice related to digital development and project implementation. Facilitate innovative knowledge-sharing mechanisms and develop resources and products to disseminate insights to project partners and strengthen UNDP Ghana's engagement in this area.

Institutional Arrangement

The Digital Project Manager will be based in Accra, Ghana and will report to the Digital Portfolio Lead under the general supervision of the Head of Inclusive Growth and Governance in the UNDP Ghana Country Office.

People Management

UNDP People Management Competencies can be found in the dedicated site. The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization.

Cross Functional & Technical Competencies

• Ability to use objective problem analysis and judgement to understand how interrelated elements coexist within an overall process or system, and to consider how altering one element can impact on other parts of the system
• Knowledge of how digital inclusion works; opportunities and challenges for governments and society

Business Direction & Strategy

Systems Thinking: LEVEL 2: Scale up solutions and simplifies processes, balances speed and accuracy in doing work

Digital & Innovation

Digital Inclusion: Knowledge of how digital inclusion works; opportunities and challenges for governments and society

Digital & Innovation: Digital Ecosystem

Knowledge of how digital ecosystems work; opportunities and challenges for governments and society

Digital & Innovation: Digital Product Management

Ability to design and lead digital product development including testing, ongoing product iteration, product strategy and delivery

Business Management: Project Management

Ability to plan, organize, prioritize, and control resources, procedures, and protocols to achieve specific goals

Business Management: Communication

Ability to communicate in a clear, concise, and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience.

Partnership Management: Relationship Management & Integrator

Act as a facilitator/integrator, bringing people together, building/maintaining coalitions/partnerships, and driving the adoption of a digital first mindset within the extended implementation team and among stakeholders.

Enable Diversity and Inclusion

Facilitate conversations to bridge differences, consider in decision making        Enable conversations to bridge differences, considers in decision making