Front Desk Receptionist

Job Description

Mungo Villas Apartments, a leading hospitality venue in Lusaka offering premium accommodation, event spaces for weddings, business meetings, birthdays, a bar, and a restaurant, is seeking a Front Desk Receptionist to join our team and enhance guest experience.

Requirements:

• Minimum 7 years’ experience in front desk or customer service roles within a reputable hospitality company (mandatory)
• Diploma or Degree in Hospitality Management or a related field in the hotel/hospitality industry (mandatory)
• Strong communication skills, fluent in spoken and written English
• Excellent interpersonal skills with a welcoming and professional demeanor
• Proficiency in basic computer applications (MS Office, email, booking systems)
• Ability to multitask, manage reservations, and handle guest inquiries efficiently
• Reliable, punctual, and committed to high service standards

⚠️ Important: Applicants with less than 7 years of relevant front desk or hospitality experience will not be considered.

How to Apply:

Send your CV and cover letter to forlanhireltd@gmail.com