Job Description
<figure class="table"><table border="1" cellspacing="0" cellpadding="0" width="672" style="border-collapse: collapse; border-width: medium; border-style: none; border-color: currentcolor; border-image: none; margin-left: -22.75pt; width: 7in;"><tbody><tr style="height: 19.85pt;"><td width="672" style="background-color: rgb(4, 97, 123); border: 1pt solid windowtext; height: 19.85pt; padding: 0in 5.4pt; width: 7in;"><p style="line-height: 115%; margin-bottom: 0in;"><span style="color: white; font-family: "Times New Roman", serif;"><span lang="EN-ZA"><strong>JOB PURPOSE</strong></span></span></p></td></tr><tr style="height: 51.35pt;"><td width="672" valign="top" style="background-color: white; border: 1pt solid windowtext; height: 51.35pt; padding: 0in 5.4pt; width: 7in;"><p style="line-height: 115%; margin-left: 0.5in; text-align: justify;"> </p><ul style="list-style-type: disc; padding-left: 48px;"><li class="ortl-align-justify"><p style="line-height: 115%; text-align: justify;"><span style="color: black; font-family: "Times New Roman", serif;"><span lang="EN-ZA" style="font-size: 10pt; line-height: 115%;">To oversee and lead business development initiatives in collaboration with Heads of Units, CB Heads, GAMs, and RAMs, aimed at expanding and nurturing affiliate Corporate Bank relationships. </span></span></p></li><li class="ortl-align-justify"><p style="line-height: 115%; text-align: justify;"><span style="color: black; font-family: "Times New Roman", serif;"><span lang="EN-ZA" style="font-size: 10pt; line-height: 115%;">The primary goal is to drive revenue growth in a profitable and efficient manner. Additionally, the role involves comprehensively understanding and fulfilling client needs and objectives by identifying opportunities for Corporate Bank to proactively address or escalate issues and challenges related to sustainable growth and profitability.</span></span></p><p style="line-height: 115%; text-align: justify;"> </p></li></ul></td></tr><tr style="height: 19.85pt;"><td width="672" style="background-color: rgb(4, 97, 123); border: 1pt solid windowtext; height: 19.85pt; padding: 0in 5.4pt; width: 7in;"><p style="line-height: 115%; margin-bottom: 0in;"><span style="color: white; font-family: "Times New Roman", serif;"><span lang="EN-ZA"><strong>JOB CONTEXT</strong></span></span></p></td></tr><tr style="height: 51.35pt;"><td width="672" valign="top" style="background-color: white; border: 1pt solid windowtext; height: 51.35pt; padding: 0in 5.4pt; width: 7in;"><ul style="list-style-type: disc; padding-left: 48px;"><li class="ortl-align-justify"><p style="line-height: 115%; text-align: justify;"><span style="color: black; font-family: "Times New Roman", serif;"><span lang="EN-ZA" style="font-size: 10pt; line-height: 115%;">The role implies to be customer, network mind with abilities to address/escalate issues to Heads of Units/CH Heads/GAMs/RAMs in order to ensure strong CB Bank relationships and high service quality. </span></span></p></li><li class="ortl-align-justify"><p style="line-height: 115%; text-align: justify;"><span style="color: black; font-family: "Times New Roman", serif;"><span lang="EN-ZA" style="font-size: 10pt; line-height: 115%;">The incumbent is frequently requested to provide information, reporting on local Customer/CB business. </span></span></p></li></ul></td></tr><tr style="height: 19.85pt;"><td width="672" style="background-color: rgb(4, 97, 123); border: 1pt solid windowtext; height: 19.85pt; padding: 0in 5.4pt; width: 7in;"><p style="line-height: 115%; margin-bottom: 0in;"><span style="color: white; font-family: "Times New Roman", serif;"><span lang="EN-ZA"><strong>KEY RESPONSIBILITIES</strong></span></span></p></td></tr><tr style="height: 80.05pt;"><td width="672" style="border: 1pt solid windowtext; height: 80.05pt; padding: 0in 5.4pt; width: 7in;"><p style="line-height: 115%; text-align: justify;"> </p><p style="line-height: 115%; text-align: justify;"><span style="font-family: "Times New Roman", serif;"><span lang="EN-ZA" style="font-size: 10pt; line-height: 115%;"><strong>SALES AND RELATIONSHIP MANAGEMENT</strong></span></span><span lang="EN-ZA"> </span></p><ul style="list-style-type: disc; padding-left: 48px;"><li class="ortl-align-justify"><p style="line-height: 115%; text-align: justify;"><span style="font-family: "Times New Roman", serif;"><span lang="EN-ZA" style="font-size: 10pt; line-height: 115%;">Manage local relationships under Heads of Unit/CB Heads/GAMs/RAMs guidance and supervision. </span></span></p></li><li class="ortl-align-justify"><p style="line-height: 115%; text-align: justify;"><span style="font-family: "Times New Roman", serif;"><span lang="EN-ZA" style="font-size: 10pt; line-height: 115%;">Manage the in-country relationship to ensure the smooth running of the account </span></span></p></li><li class="ortl-align-justify"><p style="line-height: 115%; text-align: justify;"><span style="font-family: "Times New Roman", serif;"><span lang="EN-ZA" style="font-size: 10pt; line-height: 115%;">Devise and propose service development initiatives </span></span></p></li><li class="ortl-align-justify"><p style="line-height: 115%; text-align: justify;"><span style="font-family: "Times New Roman", serif;"><span lang="EN-ZA" style="font-size: 10pt; line-height: 115%;">Advise on areas such as service enhancement within the country Implement any improvements agreed to on a local level </span></span></p></li><li class="ortl-align-justify"><p style="line-height: 115%; text-align: justify;"><span style="font-family: "Times New Roman", serif;"><span lang="EN-ZA" style="font-size: 10pt; line-height: 115%;">Regularly review country performance Support the Global Account Manager on implementing customer agreed global strategy. </span></span></p></li><li class="ortl-align-justify"><p style="line-height: 115%; text-align: justify;"><span style="font-family: "Times New Roman", serif;"><span lang="EN-ZA" style="font-size: 10pt; line-height: 115%;">Attain targeted sales goals, performance targets and customer satisfaction through the effective management of resources. </span></span></p></li><li class="ortl-align-justify"><p style="line-height: 115%; text-align: justify;"><span style="font-family: "Times New Roman", serif;"><span lang="EN-ZA" style="font-size: 10pt; line-height: 115%;">Together with Heads of Units GAMs/RAMs, review Account Plans for all networked customers with a view to enhancing business volumes and earnings </span></span></p></li><li class="ortl-align-justify"><p style="line-height: 115%; text-align: justify;"><span style="font-family: "Times New Roman", serif;"><span lang="EN-ZA" style="font-size: 10pt; line-height: 115%;">Conduct joint sales with GAMs/RAMs and product team with emphasis on cross selling to increase wallet share for Ecobank</span></span></p></li></ul><p style="line-height: 115%; text-align: justify;"> </p><p style="line-height: 115%; text-align: justify;"><span style="font-family: "Times New Roman", serif;"><span lang="EN-ZA" style="font-size: 10pt; line-height: 115%;"><strong>BUSINESS DEVELOPMENT </strong></span></span></p><ul style="list-style-type: disc; padding-left: 48px;"><li class="ortl-align-justify"><p style="line-height: 115%; text-align: justify;"><span style="font-family: "Times New Roman", serif;"><span lang="EN-ZA" style="font-size: 10pt; line-height: 115%;">Implement marketing strategies to develop existing portfolio and development new opportunities. </span></span></p></li><li class="ortl-align-justify"><p style="line-height: 115%; text-align: justify;"><span style="font-family: "Times New Roman", serif;"><span lang="EN-ZA" style="font-size: 10pt; line-height: 115%;">Understand customer needs and provide with products and services to satisfy client needs and achieve business objectives. </span></span></p></li><li class="ortl-align-justify"><p style="line-height: 115%; text-align: justify;"><span style="font-family: "Times New Roman", serif;"><span lang="EN-ZA" style="font-size: 10pt; line-height: 115%;">Develop executive contact plan and arrange meetings with appropriate Heads of Units/GAMs/RAMs. </span></span></p></li><li class="ortl-align-justify"><p style="line-height: 115%; text-align: justify;"><span style="font-family: "Times New Roman", serif;"><span lang="EN-ZA" style="font-size: 10pt; line-height: 115%;">Prepare and agree with GAMs/RAMs on local account plan as well as appropriate credit grade, and maximize returns in line with business strategy</span></span></p></li></ul><p style="line-height: 115%; text-align: justify;"> </p><p style="line-height: 115%; text-align: justify;"><span style="font-family: "Times New Roman", serif;"><span lang="EN-ZA" style="font-size: 10pt; line-height: 115%;"><strong>CREDIT PROCESS </strong></span></span></p><ul style="list-style-type: disc; padding-left: 48px;"><li class="ortl-align-justify"><p style="line-height: 115%; text-align: justify;"><span style="font-family: "Times New Roman", serif;"><span lang="EN-ZA" style="font-size: 10pt; line-height: 115%;">Assess risk and business strategies of local subsidiary/associate/affiliate, and ensure compliance with local regulatory requirements </span></span></p></li><li class="ortl-align-justify"><p style="line-height: 115%; text-align: justify;"><span style="font-family: "Times New Roman", serif;"><span lang="EN-ZA" style="font-size: 10pt; line-height: 115%;">To be aware and fully understand, all terms of a Group Application or Single CA, including the parental support arrangement relative to the particular relationship. </span></span></p></li><li class="ortl-align-justify"><p style="line-height: 115%; text-align: justify;"><span style="font-family: "Times New Roman", serif;"><span lang="EN-ZA" style="font-size: 10pt; line-height: 115%;">Provide information on Single CA application </span></span></p></li><li class="ortl-align-justify"><p style="line-height: 115%; text-align: justify;"><span style="font-family: "Times New Roman", serif;"><span lang="EN-ZA" style="font-size: 10pt; line-height: 115%;">Agree pricing with GAMs/RAMs for Global/Regional names. </span></span></p></li><li class="ortl-align-justify"><p style="line-height: 115%; text-align: justify;"><span style="font-family: "Times New Roman", serif;"><span lang="EN-ZA" style="font-size: 10pt; line-height: 115%;">Ensure no loss of valued local corporate relationships. </span></span></p></li><li class="ortl-align-justify"><p style="line-height: 115%; text-align: justify;"><span style="font-family: "Times New Roman", serif;"><span lang="EN-ZA" style="font-size: 10pt; line-height: 115%;">Keep GAM/RAMs regularly appraised of any local developments that may impact credit standing of the group.</span></span></p><p style="line-height: 115%; text-align: justify;"> </p></li></ul></td></tr></tbody></table></figure><p style="margin-bottom: 0in;"> </p><p> </p><figure class="table"><table border="1" cellspacing="0" cellpadding="0" width="672" style="border-collapse: collapse; border-width: medium; border-style: none; border-color: currentcolor; border-image: none; margin-left: -22.75pt; width: 7in;"><tbody><tr style="height: 19.85pt;"><td width="672" style="background-color: rgb(4, 97, 123); border: 1pt solid windowtext; height: 19.85pt; padding: 0in 5.4pt; width: 7in;"><p style="line-height: 115%; margin-bottom: 0in;"><span style="color: white; font-family: "Times New Roman", serif;"><span lang="EN-ZA"><strong>JOB PROFILE</strong></span></span></p></td></tr><tr style="height: 198.05pt;"><td width="672" valign="top" style="border: 1pt solid windowtext; height: 198.05pt; padding: 0in 5.4pt; width: 7in;"><p style="line-height: 115%; text-align: justify;"> </p><p style="line-height: 115%; text-align: justify;"><span style="font-family: "Times New Roman", serif;"><span lang="EN-ZA" style="font-size: 10pt; line-height: 115%;"><strong>Experience & Qualifications</strong></span></span></p><ul style="list-style-type: disc; padding-left: 48px;"><li class="ortl-align-justify"><p style="line-height: 115%; text-align: justify;"><span style="font-family: "Times New Roman", serif;"><span lang="EN-ZA" style="font-size: 10pt; line-height: 115%;">Bachelor’s/Master’s degree in Business Administration, Marketing or related field of study.</span></span></p></li><li class="ortl-align-justify"><p style="line-height: 115%; text-align: justify;"><span style="font-family: "Times New Roman", serif;"><span lang="EN-ZA" style="font-size: 10pt; line-height: 115%;">At least 2-5 years sales experience with good sales track record, preferably in Wholesale/Corporate Banking.</span></span></p></li><li class="ortl-align-justify"><p style="line-height: 115%; text-align: justify;"><span style="font-family: "Times New Roman", serif;"><span lang="EN-ZA" style="font-size: 10pt; line-height: 115%;">Ability to interact and negotiate with the client organization at the Local decision-making level; Customer focused & results orientated</span></span></p></li><li class="ortl-align-justify"><p style="line-height: 115%; text-align: justify;"><span style="font-family: "Times New Roman", serif;"><span lang="EN-ZA" style="font-size: 10pt; line-height: 115%;">Good verbal and written communication skills in relevant languages to the accounts assigned</span></span></p></li><li class="ortl-align-justify"><p style="line-height: 115%; text-align: justify;"><span style="font-family: "Times New Roman", serif;"><span lang="EN-ZA" style="font-size: 10pt; line-height: 115%;">Ability to pull together various resources to sell and deliver customer solutions</span></span></p></li><li class="ortl-align-justify"><p style="line-height: 115%; text-align: justify;"><span style="font-family: "Times New Roman", serif;"><span lang="EN-ZA" style="font-size: 10pt; line-height: 115%;">Good organizational and time management skills are highly desirable</span></span></p></li><li class="ortl-align-justify"><p style="line-height: 115%; text-align: justify;"><span style="font-family: "Times New Roman", serif;"><span lang="EN-ZA" style="font-size: 10pt; line-height: 115%;">Result driven team player</span></span></p></li><li class="ortl-align-justify"><p style="line-height: 115%; text-align: justify;"><span style="font-family: "Times New Roman", serif;"><span lang="EN-ZA" style="font-size: 10pt; line-height: 115%;">Inclusive, flexible, savvy and sensitive to client culture</span></span></p><p style="line-height: 115%; text-align: justify;"> </p></li></ul><p style="line-height: 115%; text-align: justify;"><span style="font-family: "Times New Roman", serif;"><span lang="EN-ZA" style="font-size: 10pt; line-height: 115%;"><strong>Skills, Capabilities & Personal attributes </strong></span></span></p><ul style="list-style-type: disc; padding-left: 48px;"><li class="ortl-align-justify"><p style="line-height: 115%; text-align: justify;"><span style="font-family: "Times New Roman", serif;"><span lang="EN-ZA" style="font-size: 10pt; line-height: 115%;">Cooperative working style and strong communication skills are required, in order to develop and maintain effective working relationships both externally and internally. </span></span></p></li><li class="ortl-align-justify"><p style="line-height: 115%; text-align: justify;"><span style="font-family: "Times New Roman", serif;"><span lang="EN-ZA" style="font-size: 10pt; line-height: 115%;">Strong interpersonal and communication skills</span></span></p></li></ul><p style="text-align: justify;"><span style="font-family: "Times New Roman", serif;"><span lang="EN-ZA"><strong>Financial Institutions and Correspondent Bank Expertise</strong></span></span></p><ul style="list-style-type: disc; padding-left: 48px;"><li class="ortl-align-justify"><p style="text-align: justify;"><span style="font-family: "Times New Roman", serif;"><span lang="EN-ZA" style="font-size: 10pt;">Understanding of correspondent banking relationships</span></span></p></li><li class="ortl-align-justify"><p style="text-align: justify;"><span style="font-family: "Times New Roman", serif;"><span lang="EN-ZA" style="font-size: 10pt;">Nostro/Vostro account management</span></span></p></li><li class="ortl-align-justify"><p style="text-align: justify;"><span style="font-family: "Times New Roman", serif;"><span lang="EN-ZA" style="font-size: 10pt;">Trade finance and guarantees</span></span></p></li></ul><p style="text-align: justify;"><span style="font-family: "Times New Roman", serif;"><span lang="EN-ZA"><strong>Development Finance Institution (DFI)</strong></span></span></p><ul style="list-style-type: disc; padding-left: 48px;"><li class="ortl-align-justify"><p style="text-align: justify;"><span style="font-family: "Times New Roman", serif;"><span lang="EN-ZA" style="font-size: 10pt;">DFI funding structures</span></span></p></li><li class="ortl-align-justify"><p style="text-align: justify;"><span style="font-family: "Times New Roman", serif;"><span lang="EN-ZA" style="font-size: 10pt;">Risk-sharing facilities</span></span></p></li><li class="ortl-align-justify"><p style="text-align: justify;"><span style="font-family: "Times New Roman", serif;"><span lang="EN-ZA" style="font-size: 10pt;">Guarantee programs</span></span></p></li><li class="ortl-align-justify"><p style="text-align: justify;"><span style="font-family: "Times New Roman", serif;"><span lang="EN-ZA" style="font-size: 10pt;">REGULATORY AND COMPLIANCE SKILLS</span></span></p></li><li class="ortl-align-justify"><p style="text-align: justify;"><span style="font-family: "Times New Roman", serif;"><span lang="EN-ZA" style="font-size: 10pt;">AML/CFT requirements</span></span></p></li><li class="ortl-align-justify"><p style="text-align: justify;"><span style="font-family: "Times New Roman", serif;"><span lang="EN-ZA" style="font-size: 10pt;">Sanctions management</span></span></p></li><li class="ortl-align-justify"><p style="text-align: justify;"><span style="font-family: "Times New Roman", serif;"><span lang="EN-ZA" style="font-size: 10pt;">KYC/CDD standards</span></span></p></li><li class="ortl-align-justify"><p style="text-align: justify;"><span style="font-family: "Times New Roman", serif;"><span lang="EN-ZA" style="font-size: 10pt;">Correspondent banking compliance standards</span></span></p></li></ul><p style="text-align: justify;"><span style="font-family: "Times New Roman", serif;"><span lang="EN-ZA"><strong>Business Development </strong></span></span></p><ul style="list-style-type: disc; padding-left: 48px;"><li class="ortl-align-justify"><p style="text-align: justify;"><span style="font-family: "Times New Roman", serif;"><span lang="EN-ZA">Implement </span><span lang="EN-ZA" style="font-size: 10pt;">marketing strategies to grow the existing portfolio and develop new opportunities.</span></span></p></li><li class="ortl-align-justify"><p style="text-align: justify;"><span style="font-family: "Times New Roman", serif;"><span lang="EN-ZA" style="font-size: 10pt;">Understand customer needs and match products and services to meet client requirements and business objectives.</span></span></p></li><li class="ortl-align-justify"><p style="text-align: justify;"><span style="font-family: "Times New Roman", serif;"><span lang="EN-ZA" style="font-size: 10pt;">Develop an executive contact plan and arrange meetings with appropriate Heads of Units.</span></span></p></li><li class="ortl-align-justify"><p style="text-align: justify;"><span style="font-family: "Times New Roman", serif;"><span lang="EN-ZA" style="font-size: 10pt;">Prepare and agree the local account plan and appropriate credit grade with GAMs/RAMs, maximizing returns in line with business strategy</span><span lang="EN-ZA">.</span></span></p></li></ul><p style="text-align: justify;"><span style="font-family: "Times New Roman", serif;"><span lang="EN-ZA"><strong>Credit Process </strong></span></span></p><ul style="list-style-type: disc; padding-left: 48px;"><li class="ortl-align-justify"><p style="text-align: justify;"><span style="font-family: "Times New Roman", serif;"><span lang="EN-ZA" style="font-size: 10pt;">Assess risk and business strategies of local subsidiary/associate/affiliate, and ensure compliance with local regulatory requirements </span></span></p></li><li class="ortl-align-justify"><p style="text-align: justify;"><span style="font-family: "Times New Roman", serif;"><span lang="EN-ZA" style="font-size: 10pt;">To be aware and fully understand, all terms of a Group Application or Single CA, including the parental support arrangement related to the relationship. </span></span></p></li><li class="ortl-align-justify"><p style="text-align: justify;"><span style="font-family: "Times New Roman", serif;"><span lang="EN-ZA" style="font-size: 10pt;">Provide information on Single CA application </span></span></p></li><li class="ortl-align-justify"><p style="text-align: justify;"><span style="font-family: "Times New Roman", serif;"><span lang="EN-ZA" style="font-size: 10pt;">Agree pricing with Client Coverage Head/Unit Head for FIIO names. </span></span></p></li><li class="ortl-align-justify"><p style="text-align: justify;"><span style="font-family: "Times New Roman", serif;"><span lang="EN-ZA" style="font-size: 10pt;">Ensure no loss of valued local relationships. </span></span></p></li></ul><p style="margin-left: 0.25in; text-align: justify;"> </p></td></tr></tbody></table></figure><p> </p>
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