Quality Control Manager

Department:

Quality Control

Site:

403 - Premier Kroonstad Mill

Job Type Classification:

Permanent

Location - Town / City:

Kroonstad

Job Description:

Job Purpose To lead, manage, and maintain the site’s Food Safety Management System (FSMS) and Quality Management System (QMS) in compliance with ISO 22000, ISO/TS 22002-1, FSSC 22000 (including additional requirements), and ISO 17025. The QA/QC Manager ensures product safety, quality assurance, laboratory accuracy, and regulatory compliance, while driving continuous improvement. Key Responsibilities Maintain and continually improve the FSMS in compliance with standards. Lead HACCP/Food Safety Team meetings and updates. Ensure PRPs (cleaning, pest control, hygiene, water, utilities, building integrity) are effectively implemented. Conduct internal audits, GMP inspections, and prepare for external certification audits. Manage product recall/withdrawal procedures and mock recall testing. Oversee supplier approval and raw material verification. Drive corrective and preventive actions (CAPA). Promote a food safety culture by training staff on compliance, standards, and best practices. Ensure accuracy and reliability of laboratory results. Maintain compliance with ISO 17025 requirements (validation, calibration, traceability, proficiency testing, measurement uncertainty). Review and approve test reports and certificates of analysis. Train laboratory staff and monitor competency. Coordinate training and awareness programs for site employees. Act as the site representative during all external audits (FSSC, SANAS, customer, regulatory).

Qualification Requirements:

• Biotech/Food Technologies Degree (Essential) FSSC 22000 Lead Auditor Certification (Essential)

Experience Requirements:

• QA/QC Manager from Grain Milling Industry with 3-5 years in both roles QA/QC Managers from FMCG food producing sites

Skills and Competencies:

• Skills & Competencies Strong understanding of ISO 22000, ISO/TS 22002-1, and ISO/IEC 17025 standards and their application. Understanding of grain milling and baking processes (desirable). Understanding and implementation of HACCP principles, PRPs, OPRPs, CCPs, and FSMS effectiveness. Experience in supplier compliance and quality systems management. Knowledge of non-conformance handling, root cause analysis, and corrective/preventive actions. Ability to verify compliance through GMP inspections and site audits. Ability to plan, lead, and execute internal, external, and supplier audits. Method validation, calibration, traceability of measurements, and uncertainty. Control of test and calibration methods for flour and wheat quality. Ensuring personnel competence, impartiality, and laboratory management system compliance. Strong coaching and training capability Data analysis of lab, process, and product performance results.