Registration Clerk - Kinshasa - Tshangu , DRC
Burn Manufacturing
Job Description
About the role
The Registration Clerk is responsible for customer registration and administrative follow-up of sales activities within the collection center. The role ensures customer data accuracy, payment verification, and proper product traceability.
Key Responsibilities
Register prospects as customers in the designated system.
Assign cookstoves with specific serial numbers to registered customers.
Confirm payments made through Mobile Money or bank transactions.
Ensure that for every registered sale, a product photo and QR code are properly captured and recorded.
Report all difficulties, issues, or incidents to the Collection Center Supervisor.
Prepare and submit daily reports on customer registrations and completed sales.
Maintain proper organization of registration data and documentation.
Ensure compliance with internal procedures related to product management and traceability.
Qualifications and Requirements
Must be over 20 years old.
Minimum qualification: High School Diploma (Bachelor level equivalent).
Basic computer literacy, including Microsoft Word and Excel.
Ability to communicate effectively and speak confidently in public.
Must own an Android smartphone.
Punctual, dynamic, and well-organized.
Good administrative and customer service skills.
Good level in French and Lingala (other local languages will be good added value)
Desired Skills
Strong organizational and analytical skills.
Good listening and communication skills.
Integrity and professionalism.
Ability to manage multiple files and registrations simultaneously.
Ability to work under pressure.
Good reporting and documentation skills.
Kindly apply with your CV in English.
Qualified Female Candidates encouraged to Apply
BURN does not charge a fee at any stage of the recruitment process (application, interview, meeting, processing, training, or any other fees).
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