Retention Officer

Lets Write Africa's Story Together!

Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.

Job Description

Performs simple clerical duties by applying office procedures including answering calls, managing basic financial transactions and recording, typing or word processing, filing, and other ad-hoc activities to increase efficiency.

Responsibilities

Conduct data entry into company systems, and file information using established procedures to ensure information is accurate and accessible.

• File records or documents as instructed.
• Input content into standard templates. Also take responsibility for collating materials and photocopying them.
• Work according to an assigned schedule.
• Carry out operational tasks by following established processes. Involves working within given settings or parameters.
• Exchange information with internal clients by having courteous interactions with them.
• Follow a straightforward mandatory procedure to ensure that work is carried out to the required quality standards and/or to ensure adherence to external regulatory codes and internal codes of conduct.
• Perform basic data entry tasks.
• Develop and maintain excellent skills by participating in assessment and development planning activities as well as formal and informal training and coaching.

Skills

Competencies

• Collaborates
• Communicates Effectively
• Demonstrates Self-Awareness
• Drives Results
• Ensures Accountability
• Manages Complexity
• Optimizes Work Processes
• Organizational Savvy

Education

Closing Date

06 July 2026, 23:59

About the Role

The Old Mutual Story!