Territory Sales Assistants - Commercial Bank

Key Responsibilities

• Agent Recruitment and onboarding – Proactively identify, prospect, vet and onboard potential agency banking partners (e.g. retail shops, mobile money vendors) within the assigned micro- territory aligning with the bank’s expansion strategy
• Agent Relationship Management and support: Serve as a primary point of contact for all agent inquiries, operational issues and technical challenges (escalate to IT) related to agency banking platforms
• Training and development: Deliver comprehensive initial training sessions to newly onboarded agents on product knowledge, transaction processes, system functionalities, fraud prevention, compliance protocols and customer service excellence
• Fields Activation and brand Promotion: Support and participate actively in local marketing and activation initiatives to promote agency banking services and increase public awareness
• Performance Monitoring and Growth: continuously monitor and analyze the daily, weekly and monthly performance of assigned agents against targets
• Report and conduct weekly and daily meetings with the Territory Head.
• To drive growth across all the Agency banking services i.e. account opening, deposits etc.
• Conduct market research from time to time and report on developing trends.
• Make regular contact with key agents to build stronger relationships.
• Implement key initiatives to grow business in the targeted areas.
• Analyzing the Agency banking market and broad understanding of the mobile business dynamics to enhance our growth in the industry.
• Sales strategy development and implementation to help in managing partnerships and collaborations.
• Any other duties assigned by Territory Sales Manager and Head of Agency

Education & Qualification:

• Must have an HND or bachelor’s degree.
• Minimum 2 years’ experience in sales or marketing.
• Experience in Banking, Finance & Insurance is an advantage
• Proven track record in meeting or exceeding sales targets
• Good negotiation and relationship management skills
• Self-motivated and able to work with minimal supervision

Salary: GHS3,500

Location: Tarkwa, Kumasi, Main Suame, Adum, Bolgatanga, Techiman