Job Description
Purpose of the Job
This management role will see you:
- Planning and organizing the medium and long-term activities of the branch
- Monitoring stock to ensure that it meets the required level
- Ensuring that set targets are achieved to maintain business growth
- Managing staff by delegating tasks and allocating resources efficiently
- Identifying and solving problems related to customers, staff, and equipment to maintain high-quality service standards
- Taking full responsibility for the branch success from a profit-loss perspective
- Completing the in-house training program to enhance personal and professional growth.
Job Objectives
- Staff management
- Stock management
- Floor-walk management
- Report analysis
- Trading premises maintenance
- Budget and target achievement
- Customer query/complaints resolution
Qualifications
- Essential: Grade 12 qualification or equivalent (with Maths and English)
- Desirable: Retail-related tertiary qualification
Experience
- Desirable: FMCG experience within a retail outlet
Knowledge and Skills
- Desirable: Product knowledge Branch systems knowledge Stock management Branch reports
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