Relationship Manager, Small Business- Madina Branch

KNOWLEDGE, SKILLS & EXPERIENCE REQUIRED

• Minimum 1st degree
• Knowledge and experience of Banking/Financial services, preferably in the SME
• space
• Ability to understanding and interpret financial statements
• Proven track record in sales
• Knowledge on SME customer relationship management
• Good credit risk assessment skills
• Strong interpersonal and communication skills
• Strong time management and self organization skills
• Excellent presentation skills
• Sound PC skills
• Ability to gain information of competitor activity in the local market
• Understanding of economic trends
• Sound knowledge of bank’s products
• Sound knowledge of banking practices and theories
• Strong supervisory skills

RISK AND COMPLIANCE

• Ensure prompt and adequate compliance responses to Sanctions and AML/CFT
• enquiries sent in by Compliance department
• Take part in all annual mandatory refresher training organised by Compliance
• Report all suspicious or fraudulent activities to Compliance or via whistle-blowing
• toll free line.
• Ensure all accounts opened are KYC compliant or appropriate
• escalations have been followed.

COMMUNICATIONS AND WORKING RELATIONSHIPS

• All Branch staff
• All Retail Banking staff
• All assigned clients
• Operations Staff
• Credit Risk